Atmos Energy Crews Continue to Restore Natural Gas Service in Durango

Media Contact:

Darwin Winfield

970–518-5339

Atmos Energy Crews Continue to Restore Natural Gas Service in Durango

DURANGO, Colo. (October 25, 2016) – Atmos Energy crews will be working throughout the day and into the night to restore natural gas service to several hundred customers following a natural gas outage Monday night in Durango. The cause of the outage is related to recent maintenance work on a natural gas line where air may have entered the pipeline.  

“As part of normal operating procedures during an outage, a trained technician must first turn the gas off at each home so that we can safely purge the air from the pipeline and then restore service. We will begin relighting appliances as early as noon today,” said Winfield. "If you do not have natural gas service after returning home from work today, please call customer service at 1-888-286-6700.”

Atmos Energy will have trained technicians going door-to-door to relight natural gas appliances to residential customers living East of downtown Durango.

Winfield says in order to relight natural gas appliances there must be someone 18 years old or older to allow Atmos Energy technicians inside the home.

If you smell gas inside your home, please leave the area immediately and from a safe distance call 911 and the Atmos Energy emergency line at 1-866-322-8667.

About Atmos Energy

Atmos Energy Corporation, headquartered in Dallas, is the country's largest natural-gas-only distributor, serving more than 3 million natural gas distribution customers in about 1,400 communities in eight states from the Blue Ridge Mountains in the East to the Rocky Mountains in the West. Atmos Energy manages company-owned natural gas pipeline and storage assets, including one of the largest intrastate natural gas pipeline systems in Texas and also provides natural gas marketing and procurement services to industrial, commercial and municipal customers primarily in the Midwest and Southeast. For more information, visit www.atmosenergy.com.  Atmos Energy can also be accessed through social media platforms such as Facebook, Twitter, Instagram, and YouTube.

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